OUR STORE POLICIES

Service as It Should Be

At Swing Away, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

We gladly accept returns

Contact us within: 3 days of delivery

Ship items back within: 7 days of delivery

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The following items can't be returned or exchanged unless they arrive damaged or defective.

  • Custom or personalized orders

  • Items on sale

 SwingAway- Handmade Baby Swings